Shipping & Returns

Return & Exchange Policy

We accept exchange for full priced items only within 7 day of receipt of goods. 

Items must be unworn and in original condition as order received.

NOUYA STUDIOS must be notified by email of the reason for exchange and it is at their discretion.

Exchanges are only accepted if goods are faulty or sizing is incorrect.

Exchanges are not accepted for change of mind or colour change of items. Please choose carefully. Exchange of goods and shipping of goods  are the responsibility of the buyer.

Refunds will only be given for goods that are faulty or damaged.

Once received to the NUOYA STUDIOS office, the payment will be refunded in full

excluding the shipping cost.

Please allow 3-5 days for funds to be returned to the account.

Email us for all refund enquiries